Privacy Policy

Introduction

Welcome to Eraglow. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our services.

Collected Personal Data

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business details (if provided voluntarily).
• Website Usage Data: IP address, browser type, pages visited, and time spent on our site.

Purpose of collecting data

We use the information we collect for:

• Processing orders and providing our services
• Responding to inquiries and customer support requests
• Improving our website, products, and user experience
• Sending promotional offers (only with consent)
• Legal compliance and fraud prevention

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers (e.g., payment processors, shipping providers) to fulfil orders
• Legal authorities if required by law
• Marketing platforms (if consent is given) for targeted promotions

Data Security

We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

Your Rights & Choices

You have the right to:

• Request access to your personal data
• Request corrections or deletion of your information
• Opt-out of marketing communications

To exercise your rights, contact us at admin@eraglowled.co.uk